Christmas Hamper Terms and Conditions

1. Seller and agreement

These terms apply to purchases of Christmas cheese hampers from King Island Dairy Pty Ltd (ABN 30 684 980

505) through its website. By placing an order, you agree to these terms, subject to rights that cannot be excluded

by law.

2. Products and availability

Only the Small Hamper is offered in this launch. Total availability is limited to 200 hampers and orders will close at

the published Christmas order cut-off, whichever occurs first. Product details and availability may change before

an order is accepted.

3. Prices and payment

All displayed prices are in Australian dollars and include GST. A flat $20 delivery fee is added at checkout for

eligible delivery addresses. An order is accepted once payment has been successfully processed; customers

receive an automated order email.

4. Delivery eligibility

Delivery is available only to approved Australian postcodes configured at checkout, including selected areas of

NSW, VIC, QLD and ACT. Orders to other addresses cannot be completed. One delivery address is permitted per

order; place separate orders for different destinations.

5. Delivery arrangements

The courier determines the delivery schedule and contacts the recipient by SMS with an estimated delivery

window. Dates and times are estimates, not guarantees. Someone should be available where possible; if no one is

home the courier may leave the parcel in a safe place. Cheese is transported using refrigerated vehicles and

insulated packaging and should be refrigerated promptly upon receipt.

6. Customer responsibilities

Customers must provide accurate contact and delivery details, including a working mobile number. Notify

[email protected] as soon as possible about errors before dispatch. Where an incorrect

customer-provided address causes failed delivery, redelivery may be at the customer’s expense, subject to

applicable law.

7. Product substitutions

If a cheese is unavailable, we may substitute a similar cheese of comparable value and quality. Contact us if a

substitution causes an issue; consumer rights remain unaffected.

8. Changes, refunds and consumer guarantees

Hampers are made to order and change-of-mind cancellations or refunds are not offered. For damaged, spoiled,

missing or incorrect goods, see our Refund and Return Policy. Nothing in these terms limits rights under Australian

Consumer Law.

9. Order limits and gifting

Customers may purchase multiple hampers in one order for delivery to one address. Gift messages are not

available at checkout.

10. Privacy and communications

We use customer information to process orders, take payment and arrange delivery. Courier SMS messages are

part of fulfilment. Marketing subscriptions are separate and optional. See our Privacy Policy.

11. Contact

Questions about orders: [email protected].